Why Choose ROAM?

Global connectivity, simplicity, and savings for your travels
Global Coverage

Global Coverage

Connect in over 100 countries.

Easy Activation

Easy Activation

Activate your eSIM or physical SIM in minutes.

Savings

Savings

Avoid high roaming charges.

24/7 Support

24/7 Support

Dedicated assistance for all your needs.

Where do you need internet?

Is your device compatible with eSIM?

Not sure if your phone is eSIM compatible? Check the list of compatible devices and ensure a hassle-free connectivity experience before you travel.

How e-SIM works?

Click the video to watch the instructions.
 
 
1. Is your device eSIM compatible?

Check here to see if your device is compatible with eSIM and purchase your data plan. Your device must support eSIM technology. After verification, find your destination and choose a data plan that suits your needs.

2. Follow the installation instructions

Check the installation instructions email we sent after purchasing the eSIM to complete the installation process.

3. Activate your eSIM upon arrival at your destination

Activate your eSIM when you arrive at your destination, but remember: you will need a Wi-Fi connection for this!

FAQ

Some frequently asked questions

The e-SIMs are the most modern, convenient and cost-effective way to ensure your internet connection in hundreds of places around the world. Roam.net offers e-SIM for your international travels, covering over 150 destinations worldwide! Staying connected to the internet during your trip has never been easier:

  1. Check if your phone is compatible with e-SIM technology
  2. Purchase your e-SIM with just a few clicks
  3. Receive a QR code via email
  4. Easily install your e-SIM
  5. Activate the e-SIM when arrives at your destination. Remembering you’ll need a Wi-Fi connection for this.

Quite practical, don't you think?

Yes, it is necessary for your phone to be compatible with e-SIMs. This information should be checked on your device model or check our Compatible Devices page.

Yes, you need to make sure that your device is carrier unlocked and compatible; in other words, your device should be free to work with any carrier.

Using a QR code for the Roam e-SIM is the easiest way to connect to the internet. To get your code, you just need to follow these steps:

  1. Go to the Roam.Net homepage.
  2. Check if your phone is compatible with e-SIM technology
  3. Choose the destination for which you need a connection (you can do this directly in the main menu or using the search function).
  4. Select your destination (country or countries) and the number of days.
  5. Make your purchase. You will receive a purchase confirmation email in less than 5 minutes, along with the QR code containing your e-SIM.
  6. Scan the code with a compatible phone a few hours before your trip and activate data roaming at your destination to stay connected.

No. Camera scanning is the beginning of the process. You need to access your phone's settings menu and follow the correct process for your phone to recognize and understand that you are scanning an e-SIM Roam.

The eSim Roam can be installed in two ways:

Start by opening the QR Code reader on your device and scanning the QR Code or go to Settings and choose one of the offered modes. The email you received contains the QRCode. You should print the QR Code to proceed with the scanning using your phone's camera, or use another device that allows the same scanning procedure. You can take a photo of the QR Code and store it in your photos. If you are unable to print and scan the QR Code or don't have the option to scan it with another phone, copy the SM + DP code from the email sent by Roam.net into your phone's notepad. During activation, paste the code in the area shown below:

Setting up with QR Code scanning:

  1. Open your phone's camera and point it at the Roam QR Code you received.
  2. Follow the prompts on your device to install a new Roam.net eSim Cellular Plan.
  3. Your phone will suggest a name for this new plan; choose one of your preference.
  4. Continue following the instructions on the presented screens and confirm each step.
  5. At the end, the "Main and active" account should be disabled, allowing the Roam.net eSim to become the default.
  6. Restart your device.

IMPORTANT: Install hours before your trip and activate it during your flight or upon arrival at your destination. Ensure stable internet connection throughout the process. Note that the QR Code can only be scanned once. Do not remove the Roam e-SIM from your device, as you won't be able to use it again. If you need assistance, contact us at contactus@simcardroam.com.

Tap on Settings > Cellular > Add eSIM > Use QR Code

Options:

  • Point the camera at the QR code if you printed the email, or tap on Open Photos if you took a picture of the QR code and saved it in Photos
  • Enter details manually. In this option, the SM+TP codes received in the email should have been previously copied to a specific area on your phone.

No, it's not possible to install an e-SIM without a Wi-Fi connection as you need connectivity to scan the QR code correctly or have the codes recognized.
We recommend installing the Roam e-SIM at home before traveling to ensure access to a reliable Wi-Fi connection.

Important: Scan the QR code to install your e-SIM, but do not activate it for mobile data yet. Wait until you reach your destination to activate it.

As you will need an internet connection to configure your e-SIM, we suggest installing your e-SIM before your departure. You can wait until you arrive in the destination country to activate your e-SIM, but remember that you will need a Wi-Fi connection to complete the installation process.

All e-SIMs have a maximum daily data usage limit and last according to the purchased Roam plan. When the plan period comes to an end, the e-SIM stops working.

GET IN TOUCH
+ 1 (689) 331 9799
contactus@simcardroam.com
1000 North West St, Suite 1200 Wilmington, DE 19801

ROAM © 2024 – All rights reserved.

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